STORE MANAGER
Kirkland – Lynnwood – Ravenna – Queen Anne
Position Summary
A restaurant manager is responsible for overseeing all day-to-day operations of our restaurants, including managing staff, ensuring customer satisfaction, maintaining inventory, upholding health and safety standards, controlling costs, and coordinating both front-of-house and back-of-house operations to achieve profitability.
Duties & Responsibilities
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service by your teams. Lead by example at all times.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working culture and environment.
- Develop a high-performing team by training and creating development goals.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Fill in where needed to ensure guest service standards and efficient operations.
- Make employment, termination, promotion and work performance decisions.
- Prepare all required paperwork including New Hires, Separations, Corrective Actions, Health Insurance and all other forms in an organized and timely manner.
- Ensure that all products are ordered as needed for your location for the FOH and are received in correct unit count and condition. Check back stock weekly to eliminate overstocks.
- Schedule labor as required by anticipating business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Ensure proper compliance for the Health Department for the FOH and BOH. Maintain safe working conditions.
- Must be able to keep restaurant information confidential.
Qualification
- Be a minimum of 21 years of age.
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 8 hours).
- Be able to reach, bend, stoop and frequently lift up to 50 pounds.
- Must have the stamina to work 40 to 50 hours per week.
- Must have a valid Mast-Card (alcohol permit) and Food Workers Card.
Benefits
We believe great work deserves great support. From healthcare coverage to restaurant perks, we offer benefits designed to take care of our team both inside and outside of work.
Isarn team members enjoy the following benefits
- Medical Coverage: Eligible full-time employees working at least 30 hours per week can enroll in medical and prescription coverage through Kaiser Permanente. Multiple plan options are available, and the company contributes toward employee medical coverage.
- Dental Coverage: Eligible employees can also enroll in voluntary dental coverage through Delta Dental.
- Coverage for Your Family: Eligible employees may have the option to enroll their legal spouse and eligible dependent children in available benefit plans.
- Paid Sick and Safe Leave (PSSL) is accrued and available for use in accordance with Washington state and local laws.
- Restaurant Perks at Isarn Thai Soul Kitchen, Kin Len Thai Night Bites and Gao Lhao Bangkok Noodle Shop.
- 50% off meals on shifts worked.
- 25% off meals when dining on your day off.
Wage Range
Employees earn at least the applicable minimum hourly wage, plus tips. Total compensation may vary based on factors such as position, shift volume, business levels, and individual performance.